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The World is on the fast lane and the people are on the move. Your employees will be working in and around the world like at homes,parks,coffee shops etc. Your Organisation has to support them throughout. Communications options have multiplied at the same time. It will be hectic job from the part of an average worker to maintain all these points of contact and still communicating with clients, colleagues, vendors, partners and the people.Also the magnitude of unified communication and collaboration tools available today are growing almost as quickly as the number of devices and across the platforms which adds to the degree of difficulty. Unified Communication & Collaboration (UCC) combines various communication channels, web conferencing and social media into a single application, giving you a clear overview. The solution significantly simplifies collaboration and communication across geographic boundaries in real-time, in teams, among partners and with customers.

Features of UCC

Staying in touch with customers: Customer Interaction Management
Bringing teams together securely: Dynamic Services for Collaboration
Optimal availability: Dynamic Services for Unified Communications
Access voice mail, e-mail and faxes from any device anywhere
Locate a colleague and determine how best to contact them regardless of location.
Increases productivity, enables mobility and encourages ‘on the go’ communication
Integrate voice, video, and data, enabling users to communicate and enjoy collaboration in real-time, in the mode best suited to each interaction
Helps in improved decision making and increases the rate of business processes, along with providing opportunities to reduce communications and operating cost.
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